Welcome to The Appliance Family — Austin's trusted appliance repair team since 2011. We're a family-owned business built on a simple promise: treat every home like our own. For over 15 years, our certified technicians have helped more than 50,000 Austin families keep their kitchens and laundry rooms running smoothly. We've earned a 4.8-star Google rating across 200+ reviews because we do the basics right — show up on time, diagnose accurately, fix the problem the first visit, and leave the home cleaner than we found it. From a $150 dishwasher repair to a $1,200 Sub-Zero compressor replacement, every job gets the same level of care.
The Appliance Family was founded by a family of appliance technicians who saw a gap in the Austin market for honest, reliable appliance repair. Too many homeowners told us the same story: a service call that turned into a $300 "diagnostic fee" with no actual repair, or a technician who pushed for an expensive replacement when a simple part swap would have fixed the problem.
We started The Appliance Family to do it differently — flat-rate diagnostics that get waived with the repair, written estimates before any work, and parts on every truck so most repairs finish in one visit. Today we're one of Austin's highest-rated appliance repair teams, but we operate the same way we did on day one: family-owned, family-operated, and personally accountable on every job.
Every technician on our team is factory-certified, background-checked, and insured. Our techs receive ongoing manufacturer training on the latest appliance technology, including smart-connected refrigerators, inverter-compressor systems, induction ranges, and luxury brands like Sub-Zero, Viking, and Thermador.
We're EPA Section 608 certified for refrigerant handling and follow OEM repair specifications on every job. When a technician arrives at your home, they have the credentials, the parts, and the diagnostic tools to fix the problem the first time. Every Appliance Family employee carries a photo ID badge and arrives in a marked company vehicle — no third-party contractors, no surprises at your door.
Manufacturer-trained on every major brand.
Licensed for refrigerant handling.
Photo ID badge and marked company vehicle.
Full liability coverage on every job.
We serve the Greater Austin metropolitan area, including Round Rock, North Austin, Bee Cave, North Lamar, South Austin, Cedar Park, Pflugerville, Leander, Lakeway, and surrounding communities. Our coverage spans ZIP codes 78701 through 78759 and beyond. If you're not sure if we serve your area, just call (512) 934-2240 — we'll let you know immediately.
We're not the cheapest appliance repair team in Austin, and we're not trying to be. We're the team you call when you want it fixed correctly the first time. Our customers stick with us because we deliver:
Ready to book? Call (512) 934-2240 or book online — same-day service available across Austin.
Same-day service available across Austin and Central Texas.